Payment Assistance Options

If you are struggling to pay your power bill, please inform us.  Many times, we can work with members on payment arrangements. We can also help members elect pre-paid service. With pre-paid, if approved, members can pay off debt over time, while also continuing service. Further, pre-pay helps a member avoid any future costs associated with disconnection.

We know that sometimes it’s a struggle to pay your bill. So, we’ve also compiled a list of government and charitable organizations in our region that offer assistance with utility bills, if their conditions are met.  We encourage members to contact them to determine resources that may be available.  They are listed below:

County Organization Phone Number
Camp Community Council 903-756-5596
Franklin Northeast Texas Opportunities, Inc. (NETO) 903-537-2256
Community Services of NE Texas Inc. - Sulphur Springs 903-919-5056
Community Services of NE Texas Inc. - Mt. Pleasant 430-222-2019
Hopkins Northeast Texas Opportunities, Inc. (NETO) 903-537-2256
Hopkins County Community Chest 903-885-3452
Rains Northeast Texas Opportunities, Inc. (NETO) 903-537-2256
Smith Greater East Texas Community Action 903-592-3828
PATH 903-597-4044
Community Services 800-621-5746
Titus Northeast Texas Opportunities, Inc. (NETO) 903-537-2256
Upshur Tri-County Community Action 903-598-6315
Van Zandt Community Services 800-621-5746
Wood Greater East Texas Community Action 903-763-4511
Blessing Box 903-342-5882
Hawkins Helping Hands (HISD Only) 903-769-4357
Kindness Cottage (MISD Only) 903-569-9197