A. The name the account is in, your account number or member number, the contact number on file with us, and your meter number. Last, is the “service address”. Many times, this may just be a description, like “red barn”. That’s because there may not have been a 911 address at the time service was installed. If you’d like to update that with us, please give us a call weekdays at 903-763-2203.
B. The total amount owed along with the due date, and the amount owed if paid past the due date.
C. A spot for a timely customized message that change each month.
D. Overarching factors that contribute to the bill calculations, including the date the cycle began and ended, number of days included in the cycle, the payment due date and a multiplier, if any, as well as the applicable rate. You’ll also see your prior and present meter readings, and the difference between the two. The difference is the kilowatts (kWh) use you’re being charged for this billing period. There is also a spot for a demand charge if a member is on a rate that incurs these.
E. This chart shows the temperature highs (red dot) and lows (blue dot) for each day of the billing period relative to your high and low usage shown by the line graph.
F. A detailed account of how the total balance was calculated. The first factor, $17.00, is the monthly base-charge, which is a fixed cost.
Next, members on rate A are charged .11667 per kWh. The per kWh charge of .11667 is derived from two factors: a base charge of .066670, which has not changed since 2007, and the PCRF which is subject to fluctuation. (**currently .0500).
Following, if you have a security light, that charge is added based on the type. The current amount due follows. For those members that donate to Operation Round Up, the bill is rounded up to the next dollar, and the total amount due is displayed.
G. This bar chart depicts your total usage per month, for the last 13 months which allows you to track your usage over the last year.
H. A comparison of the usage for this billing period, last month, and the same month one year ago.
I . This shows your average use per day, as well as the average cost per day, and the average temperature per day for the billing period. Of note, the cost per day is calculated by adding the base charge, kWh charge and the PCRF and dividing by the number of days in the billing cycle, which in this case is 31.
J. The section below the dashed line is the part of the bill that is returned to us if you are mailing a check to the cooperative. It’s an important piece for mailed payments, because it helps us make sure we apply the payment to the right account.
**Rates October 2023, subject to fluctuation.