Showing all posts by Kylie Oneal

Scam Alert

WCEC has received reports of a telephone scam generating from phone number 1-800-636-2080. This same number has been identified by several Police Departments as one used in multiple utility scams. The scam involves individuals requesting payment for past due accounts.  The caller says power will be shut off unless a payment is made and gives…

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SmartPower Kiosk Update

The SmartPower Kiosks were unexpectedly shut down on Friday, November 10, 2017 by PayPal owned company, TIO Networks. The after-the-fact reason given by them was they had identified a “vulnerability” in the TIO system. Further disclosing the vulnerability before shutdown could have allowed exploitation, and they moved quickly to protect customers. In addition to WCEC,…

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SmartPower Kiosk Outage

Regrettably, all SmartPower kiosks are out of order until further notice. This is not within our control. The Kiosk vendor, without any warning, shut down the server that hosts all kiosk software. They are working on their information security standards to ensure customer safeguards. We are asking for more information, and will post updates on…

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79th Annual Meeting of WCEC Members

Over 700 members attended the 79th Annual Meeting of Wood County Electric Cooperative, Inc., (WCEC), held Friday afternoon, October 6, 2017, at Governor Jim Hogg City Park in Quitman. Prior to the meeting a free concert featuring The Almost Patsy Cline Band was a crowd pleaser. Following, a keynote address was given by Congressman Louie…

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