News

November 29, 2017 Since TIO/PayPal rendered the SmartPower Kiosks unusable, WCEC has instituted extended hours at the drive-thru in Quitman to help pre-pay members with revaluing options.  Going into the holiday season, this schedule will be modified.  The December calendar for both the mobile unit and the drive-thru are posted below. And here are a…

WCEC has received reports of a telephone scam generating from phone number 1-800-636-2080. This same number has been identified by several Police Departments as one used in multiple utility scams. The scam involves individuals requesting payment for past due accounts.  The caller says power will be shut off unless a payment is made and gives…

The SmartPower Kiosks were unexpectedly shut down on Friday, November 10, 2017 by PayPal owned company, TIO Networks. The after-the-fact reason given by them was they had identified a “vulnerability” in the TIO system. Further disclosing the vulnerability before shutdown could have allowed exploitation, and they moved quickly to protect customers. In addition to WCEC,…

Regrettably, all SmartPower kiosks are out of order until further notice. This is not within our control. The Kiosk vendor, without any warning, shut down the server that hosts all kiosk software. They are working on their information security standards to ensure customer safeguards. We are asking for more information, and will post updates on…

This year our Board of Directors voted to retire $1 million in capital credits. Just just like in past years, we will be returning those to our members in the month of December.  However, the Board also voted to return them as a bill credit, instead of via check.  They have done this for several…