Payment Assistance Options

If you are struggling to pay your power bill, please inform us.  Often, we can work with members on payment arrangements. We can also help members elect pre-paid service. With pre-paid, if approved, members can pay off debt over time, while continuing service. Further, pre-pay helps a member avoid any future costs associated with disconnection.

We know that sometimes it’s a struggle to pay your bill. So, we’ve also compiled a list of government and charitable organizations in our region that offer assistance with utility bills, if their conditions are met.  We encourage members to contact them to determine resources that may be available.  They can also work with members that elect pre-pay. They are listed below:

County Organization Phone Number
All Texas 211 211
Texas Rent and Utility Relief 833-989-7368
Camp Community Council 903-756-5596
Franklin Community Services of NE Texas Inc. 936-720-7474
Hopkins Community Services of NE Texas Inc. 936-720-7474
CAN Help 903-885-9797
Hopkins County Community Chest 903-885-3452
Rains Community Services of NE Texas Inc. 936-720-7474
Smith Community Services of NE Texas Inc. 936-720-7474
PATH 903-597-4044
Titus Community Services of NE Texas Inc. 936-720-7474
Upshur Tri-County Community Action 903-598-6315
Van Zandt Community Services 800-621-5746
Community Services of NE Texas Inc. 936-720-7474
Wood Community Services of NE Texas Inc. 936-720-7474
Blessing Box 903-342-5882
Hawkins Helping Hands (HISD Only) 903-769-4357
Kindness Cottage (MISD Only) 903-569-9197