Payment Assistance Options
If you are struggling to pay your power bill, please inform us. Often, we can work with members on payment arrangements. We can also help members elect pre-paid service. With pre-paid, if approved, members can pay off debt over time, while continuing service. Further, pre-pay helps a member avoid any future costs associated with disconnection.
We know that sometimes it’s a struggle to pay your bill. So, we’ve also compiled a list of government and charitable organizations in our region that offer assistance with utility bills, if their conditions are met. We encourage members to contact them to determine resources that may be available. They can also work with members that elect pre-pay. They are listed below:
County | Organization | Phone Number |
All | Texas 211 | 211 |
Texas Rent and Utility Relief | (833) 989-7368 | |
Camp | Community Council | (903) 756-5596 |
Franklin | Community Services of NE Texas Inc. | (936) 720-7474 |
Hopkins | Community Services of NE Texas Inc. | (936) 720-7474 |
CAN Help | (903) 885-9797 | |
Hopkins County Community Chest | (903) 885-3452 | |
Rains | Community Services of NE Texas Inc. | (936) 720-7474 |
Smith | Community Services of NE Texas Inc. | (936) 720-7474 |
PATH | (903) 597-4044 | |
Titus | Community Services of NE Texas Inc. | (936) 720-7474 |
Upshur | Tri-County Community Action | (903) 598-6315 |
Van Zandt | Community Services | (800) 621-5746 |
Community Services of NE Texas Inc. | (936) 720-7474 | |
Wood | Community Services of NE Texas Inc. | (936) 720-7474 |
Greater East Texas Community Action | get-cap.org | |
Blessing Box | (903) 342-5882 | |
Hawkins Helping Hands (HISD Only) | (903) 769-4357 | |
Kindness Cottage (MISD Only) | (903) 569-9197 |