Currently we have a backlog on tree trimming requests. Upon receiving a report, withing 2-3 days, we’ll visit the location. Situations deemed critical by us will be prioritized. Others could take up to a month for a trimming crew to be assigned. Importantly, our crews will only trim trees that jeopardize our lines and that are encroaching on our electrical system right-of-way. If your circumstances change after you have submitted an online form, please call us immediately at (903) 763-2203, to put a stop on the work order.