Currently we have a backlog on tree trimming requests. Upon receiving a report from a member, we will visit the location within 2 to 3 days to analyze the issue. Situations that we deem critical will be prioritized. For others, because of the backlog, it may be up to a month before a trimming crew can be assigned. Importantly, our crews will only trim trees that jeopardize our lines and that are encroaching on our electrical system right-of-way. If your circumstances change after you have submitted an online form, please call us immediately at (903) 763-2203, to put a stop on the work order.