WINTER STORM PREPARATIONS
We're Ready. Are You?
According to meteorologists, Winter Storm Cleon, a major named ice storm, is heading to North East Texas. An Ice Storm Warning in effect for areas within WCEC’s service territories in Camp, Franklin, Hopkins, Rains, Smith, Titus, Upshur, Van Zandt, and Wood counties.
Forecasters are warning of sleet, freezing rain, heavy winds, and possible ice accumulation. All of these conditions can bring down trees and power lines. WCEC personnel are as prepared as possible. We have approximately 30 line crews (WCEC personnel and contract crews) on standby, along with 14 Right-of-Way crews. And we’ve reached out to our suppliers to ensure adequate materials for repairs.
If there are large-scale outages, we will be working 24/7 to repair and restore all locations as quickly and as safely as possible. To report and hear about outages, call the OUTAGE HOTLINE at 1-866-415-2951. This is a high-volume center that can accept large numbers of simultaneous calls and will help members circumvent a busy signal.
In preparation, we also suggest all plan for basic needs in the event power should go out. Prepare an outage kit that may include: a battery-powered or crank radio, fresh batteries, flashlights, candles, matches, a wind-up clock, bottled water, paper plates and plastic utensils, and stock canned food and a manual can opener. Other important items include extra blankets, first-aid supplies, and extra prescription medicine. Also, those with medical conditions that require electricity should have a backup plan that includes a generator or a respite place that can adequately serve their needs.
Importantly, remember safety above all else. Stay away from fallen power lines. Only operate generators outside in well ventilated areas to avoid carbon monoxide poisoning. Further important generator safety tips click here: Generator Safety
All of our members are important to us. Rest assured, when severe storm conditions cause outages, we will take immediate action on restoration. How wide-spread and the level of damage dictates the outage length. Please know we are working for you and if we do have outages, we’ll be here until the last light is back on.
To stay abreast of the situation, visit our real-time Outage Center to see outage maps and get additional tips. We’ll also be posting messages here, and on our Facebook page, if the situation dictates.