Questions to Ask Installers

  • How long have you been in business?
  • Where is your company headquarters? Do you have a local office?
  • Are you Licensed and Insured?
  • Will a certified electrician oversee the installation job?
  • Are the installers employees of your company or are they contractors?
  • How many installations has your company done?
  • Do you have any references I can call?
  • Is there a system performance guarantee from your company?
  • How much money will be due up front, and when will other payments be due?
  • If I am financing my unit and I sell my house, will I be obligated to pay off my loan at closing?
  • What is the length of the warranty and what does it cover? Who do I call if there is a problem?
  • What tax credits or rebates are you aware of?
  • How long do you think it will take for my solar array to pay off and for me to start getting a return on my investment?
  • How will I be able to monitor how much power my panels are generating?
  • Will you assist me in completing the Wood county Electric Cooperative (WCEC) Application and the Interconnect Agreement?